In the unlikely event that you're not entirely satisfied with your purchase, you can simply return the item(s) to us in its original condition, within 14 days for a refund and within 30 days of the date of receiving the item(s) for an exchange. New Age Rebel reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received. Please note that in the interests of hygiene, all items including but not limited to Swimwear, One-pieces, Hats and Earrings are non-refundable. You will be notified via email if your returned item is not suitable for a refund.
In all cases, the item(s) returned must be in their original condition, which includes any tags and packaging, we do not refund the original cost of delivery. All returns will need to be sent via tracked delivery and the returns delivery fee will need to be covered by yourself. The cost of return shipping is at the customer’s expense and is non-refundable. You can send us a cancellation or returns notice by sending an email to firstname.lastname@example.org. Your cancellation or returns notice must quote your name, address, the name or a description of the Goods and your order reference number, as well as the REASON FOR RETURN.
Upon receiving your cancellation or returns notice, we will contact you and provide details of where you must return the Goods and other relevant instructions.Once the item(s) is received by us and deemed acceptable we will exchange or refund the item(s). In the case of a refund, the cost amount will be issued via your original payment method.
All purchased products are the customers responsibility until they are returned to us. New Age Rebel will not issue a refund for products that are not received or are lost in transit.
Please note: Sale products are non-refundable
ANY QUESTIONS? EMAIL US AT CARE@NEWAGEREBEL.COM
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